Made by Experience

Get Living

Young Group was tasked with working with the investors to define the Get Living operating model. We had a blank sheet of paper to put together an award-winning model. We looked at every aspect of the lettings journey through the customers (renters) eyes. An approach that would have a profound impact on the future of the BtR sector. There was no rule book to follow, we were writing it.

Young Group

From establishment in 2003, Young Group actively shaped the Private Rented Sector (PRS) through research, investment, finance and asset management. Young Group built trusted relationships with our Private Clients, many of whom are still investing from our early days. We were also involved with many BtR brands/investors including: Aegon, Aviva, CapCo, Essential Living, Folio (Notting Hill Housing Trust BtR brand), Get Living, L&G and M&G.

Young London

Young London was not a typical lettings agency. It set out to look at the industry afresh and question all elements of the ‘traditional’ letting agency model. It was exclusively a ‘let and manage’ offering, ensuring total control over the quality of service offered. A niche agency whose philosophy was to focus on building long-term relationships with landlords and residents, rather than transactions. Customer service sat at the heart of the business.

PRS Update

The overriding aim of PRSUpdate was to promote sharing of best practice and to encourage discussion. The monthly paper had a readership in excess of 11,000 and the PRS (private rented sector) blog, which also hosted the articles, received thousands of weekly hits. PRSUpdate focused on topics surrounding and affecting the Private Rented Sector and was a useful resource for anyone seeking information and advice about the PRS, whether from an investment, asset management, lettings and property management or finance perspective.